I manage our department delegated email inbox. How do I add and/or remove a member?

I manage our department delegated email inbox. How do I add and/or remove a member?

For Faculty or Staff only:


If you are the contact person and/or the primary manager of a delegated email inbox, then do the following to request to add or delete a member:


  • Visit the IT Service Center Site.
  • Enter your SCU GMAIL ID ( no @scu.edu ) and then your password to log in.
  • Click on Requests tab and select New Requests.
  • Complete your request by entering the subject; select "Google" as your category; and enter the description of your request to add/delete a member. Always leave a contact number.


A SCU Google Admin will contact the requester (you) to verify some information and then SCU Google Admin will fulfill the request. If you are having trouble with the IT Service Center Site, then contact the IT Service Center at 408-554-5700.



New members will get an email notification to join your student organization's delegated inbox. 


other FAQ provided by SCU IT Helpdesk


Delegated mailboxes are administered by Information Technology solely 


What does that mean?
If you need to add/remove individual members from your delegated mailbox, you'll need to contact the IT Help Desk (techdesk@scu.edu) in order to make those specific modifications.

Who can make requests to add/remove members from your delegated mailbox?
Please note: If your current SCU affiliation is a "student" - please ensure you cc'd your staff/faculty sponsor when making requests for changes/modifications to your delegated mailbox (as this will greatly expedite your requests).

Where can I go for additional support?

Even more information? 

https://www.scu.edu/technology/get-connected/google-workspace/managing-email-to-groups-of-people/

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