We recently sent notification to you regarding the anticipated roll-out of Examplify for your institution. During our testing from early adopters, we identified two issues that required minor changes. These issues caused some Windows machines to be incorrectly flagged as Virtual Machines (VM), and prevented some lab installations from accessing the institution list.
Both issues are now resolved. Consequently, we are adjusting the deployment schedule, delaying the roll-out by one week to allow time for additional testing.
If you were slated on one of the following days, the new date is shown below.
Institution Wave | Original Roll-out Date | New Roll-out Date |
1 | April 8 | April 15 |
2 | April 10 | April 17 |
3 | April 14 | April 22 |
4 | April 17 | April 24 |
If you chose a different date and worked with your Customer Success Manager (CSM), please connect with your CSM to ensure you still want to roll-out on this date.
Actions Required:
- We strongly encourage you to proceed with the Examplify update to ensure that your exam-takers are using the most up-to-date software. If you need to postpone this update due to an assessment scheduling conflict, please notify your CSM as soon as possible.
- If you were an early adopter who experienced issues, please navigate to the Installers page and download the most recent version of Examplify 3.8.0 beginning Tuesday, April 8th at NOON CST. Note that the version number has not changed, however the updated installer resolves the issues related to VM false positives and Institution List refresh.
- If you administer exams using lab devices, please review how updates impact lab devices. Please reach out to Support if ISS or Config Files are needed to update your lab devices.
- As part of a new process, we will release lab installer files ahead of our formal release to allow you to update your lab machines ahead of your students. If your institution would like a copy of these lab files earlier than the above stated release date for your institution, navigate to the Installers page and download the most recent version of Examplify 3.8.0 beginning Tuesday, April 8th at NOON CST.
- As a best practice, instruct exam-takers to verify that their device meets MSRs and to complete a mock exam before taking any assessments.
- Share this information with all relevant parties, including members of your team and your exam-takers.
If you prefer to update earlier than your new scheduled date, please reach out to your CSM and provide them with your preferred date. You and your students may download the software ahead of time on our website Tuesday, April 8.
If you have any technical questions regarding the upcoming Examplify version, please contact our 24/7 Support team.
Sincerely,
The ExamSoft Team