What is the latest warning or news from the exam taking software vendor (Turn It In Examsoft)?

What is the latest warning or news from the exam taking software vendor (Turn It In Examsoft)?


Info
11/2025

Examsoft has issued the latest update to Examplify, version 3.10, to address issues related to ARM-based computers. If you are currently on version 3.8 or 3.9 and do not currently have any issues, then continuing using your current version. Consult with the Exam Team if you feel your ARM-based computer can benefit from the latest version of Examplify. Windows 10 OS and ARM-based computers are still not supported by the latest version of Examplify.



Effective 12/17/2025, we will update our Minimum System Requirements (MSRs) to retire support for an older version of Examplify as well, moving our supported versions to: 3.10.0, 3.9.0, and 3.8.0 for the Desktop and 5.4.1 for the iPad.

 

Examplify for Desktop version 3.10 includes several important updates, including support for Windows ARM devices, user experience improvements, routine bug fixes and security updates. 

 

ARM-based devices are now supported on Examplify for Windows 3.10 and above. Users must have Windows 24H2 or greater to use an ARM-based processor. ARM-based devices are not supported for Windows versions prior to 24H2, including Windows 10. In-app messaging and published Minimum System Requirements have been updated to reflect this change. We recognize that ARM-based devices are growing more common, and are excited to deliver this milestone to better support our users. 

 

In addition to the new feature, version 3.10 includes several user experience enhancements designed to improve clarity and reduce support inquiries:

  • Essay Character Count Alerts: Students will now receive notifications at 80%, 90%, and 100% of the character limit when typing essay responses, helping them stay within guidelines without guesswork or monitoring the character count badge at the bottom of the essay editor.

  • Improved Upload Guidance: The “Unable to Upload Exam” message has been redesigned to provide clearer next steps and reassurance that exam files remain secure.

  • Enhanced Dashboard Navigation: The “Refresh Exam List” link has been added to the top of the Dashboard for easier access ahead of upcoming interface improvements. The lower button for “Refresh Exam List” remains for the time.

  • Clearer Password Guidance: A new reminder above the password entry field clarifies that the exam password is provided by the institution, helping reduce confusion during login.

This update also includes bug fixes, as well as security updates to enhance our ability to safeguard exam integrity. One of these security updates will encrypt the Examplify logs on the students device, making them unreadable to the student. You may still review these logs in the portal using this support article.




Info
4/2025

We recently sent notification to you regarding the anticipated roll-out of Examplify for your institution.  During our testing from early adopters, we identified two issues that required minor changes. These issues caused some Windows machines to be incorrectly flagged as Virtual Machines (VM), and prevented some lab installations from accessing the institution list. 
​

Both issues are now resolved. Consequently, we are adjusting the deployment schedule, delaying the roll-out by one week to allow time for additional testing. 

  If you were slated on one of the following days, the new date is shown below. 

 

Institution Wave

Original Roll-out Date

New Roll-out Date

1

April 8

April 15

2

April 10

April 17

3

April 14

April 22

4

April 17

April 24

 

If you chose a different date and worked with your Customer Success Manager (CSM), please connect with your CSM to ensure you still want to roll-out on this date.  
 

Actions Required:

  • We strongly encourage you to proceed with the Examplify update to ensure that your exam-takers are using the most up-to-date software. If you need to postpone this update due to an assessment scheduling conflict, please notify your CSM as soon as possible.
  • If you were an early adopter who experienced issues, please navigate to the Installers page and download the most recent version of Examplify 3.8.0 beginning Tuesday, April 8th at NOON CST. Note that the version number has not changed, however the updated installer resolves the issues related to VM false positives and Institution List refresh.
  • If you administer exams using lab devices, please review how updates impact lab devices. Please reach out to Support if ISS or Config Files are needed to update your lab devices.
    • As part of a new process, we will release lab installer files ahead of our formal release to allow you to update your lab machines ahead of your students.  If your institution would like a copy of these lab files earlier than the above stated release date for your institution, navigate to the Installers page and download the most recent version of Examplify 3.8.0 beginning Tuesday, April 8th at NOON CST.
  • As a best practice, instruct exam-takers to verify that their device meets MSRs and to complete a mock exam before taking any assessments.
  • Share this information with all relevant parties, including members of your team and your exam-takers.
 

If you prefer to update earlier than your new scheduled date, please reach out to your CSM and provide them with your preferred date. You and your students may download the software ahead of time on our website Tuesday, April 8.

If you have any technical questions regarding the upcoming Examplify version, please contact our 24/7 Support team.
 

Sincerely,

The ExamSoft Team


 
Warning
Exam-takers are allowed to update their devices to the new Windows update 24H2 and Mac operating system, Sequoia. Make sure that your version of Exampiify can run all mock exams prior to your upcoming exams to avoid any issues during your spring exam period.

Warning
 If you plan to purchase a new computer laptop before your next exam, then consider Examsoft's Minimum Requirements page and more importantly, Examplify's minimum requirements. We recommend you purchase genuine Intel CORE/CORE Ultra or Apple Silicon M series CPUs. Do not purchase any AMD or Intel ARM-based computers or Qualcomm Snapdragon X series computers  as Examsoft does not support them.