Exam Best Practices - What to do after you have submitted your exam

Restart your computer. If you find that Examplify can't upload your exam due to your WiFi adapter not accessing the Internet, then restart your computer and then relaunch Examplify to initiate your exam upload process again. Also, even if you submitted your exam answer file without any issues, it is always good to just restart and refresh your computer's memory.

Background picture has changed and perhaps your desktop icons are missing?

After you have submitted your exam answer file and then Examplify goes back to your desktop, Examplify is suppose to run a utility to switch all your old settings back to your previous desktop settings. However, Examplify sometimes does not run this process correctly so you may need to run the utility on your own. Click on the icons/links below to find out how to resolve this issue.

For Windows computer laptops, review this Examsoft FAQ to resolve your background issue.
For Mac computer laptops, Examsoft does not have a utility like ESWinsr so please review Law Technology's FAQ to resolve your mac background issue.

NOTE: If the workaround fixes mentioned above do not work, then contact Examsoft Support immediately on their 24/7 support line at 866-429-8889