Examplify displaying warning that an ARM processor is present when Intel process is reported by the current Windows OS
If you have an 12th Generation Intel Arm-based processor running Windows operating system 10 to Windows 11 21H1 or 21H2, then you will need to install the latest version of Examplify.Examplify is giving a warning stating minimum system requirements not met as Examplify does not work on an Arm processor. However, the processor listed on your current Windows OS is Intel.
The operating system is not able to get the device information (System information is blank or gives an error) so Examplify is not able to check the Minimum System Requirements. Before you attempt any commands below. Always back up all data. Also, check with support@examsoft.com if they have a different fix.
Possible workaround solution (run at your own risk, no guarantees):
Possible workaround solution (run at your own risk, no guarantees):
Run Command Prompt as an administrator
Run the following commands :
net stop winmgmt (stop the WMI Service)
Respond in the affirmative to the warning message about stopping the: Security Center and IP Helper
winmgmt /resetrepository (it will report the WMI repository has been reset)
net start winmgmt (it may report the WMI Service is already started - that's okay)
exit (closes the Command Prompt Window)
Check System Information (It might take a few minutes to refresh)
Restart the System to restart other stopped services
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