Examplify displaying warning that an ARM processor is present when Intel process is reported by the current Windows OS
Examplify will warn you, stating the minimum system requirements has not been met for ARM-based processors, even though the processor listed in your current Windows OS reports back as Intel or otherwise. As of 11/2025, Examsoft has updated Examplify to the latest version, which is now 3.10. If you have issues with Examplify running on your ARM-based computer, then consult with the Exam Team before your next upcoming exam. The exam team may recommend that you update to the latest version of Examplify that is specifically made for ARM-based processors and running Windows 11. This update is not guaranteed to resolved your issue. ARM-based computers running Windows 10 are not supported by Examsoft on any version.
The operating system is not able to get the device information (System information is blank or gives an error) so Examplify is not able to check the Minimum System Requirements. Contact Examsoft support immediately for help.
Sometimes the version of Examplify (currently version 3.9x) gives you the option to continue, you can select the continue button to advance forward. Examsoft has a minimum systems requirement (MSR) for Examplify so please make sure your to review that for any upcoming exams. Examsoft usually updates before and during major exam periods so check the link above for any news.
In the event that Examplify allows you to continue and take your exam, you may still have an error that comes up at the end when submitting your exam. Then you want to restart your computer to have Examplify attempt to automatically upload the exam answer files again. You may have to do a manual upload to Examsoft portal to submit your exams. You will then need to perform an uninstall of Examplify and then download the installer from SCU LAW Examsoft portal and run the installer to reinstall Examplify.