General
I need to generate a bypass code for DUO. What is the procedure for that task?
Life happens. You lose your mobile phone or misplace it. SCU IT main help desk can help. If you have misplaced your phone and/or simply forgot your phone at home, then we recommend the following: 1) Contact the main IT service desk at 408-554-5700. ...
In Camino, how do I change my pronouns in the profile and/or the namecoach section?
If you need to change your pronouns in Camino, then do the following: Go to Accounts | Profile To the right, click on ellipses and select Edit Profile Select your pronouns and then Save profile Now select NameCoach Recorder Edit your info Add your ...
Why is my Zoom meetings not sync to my Google calendar?
Check your Zoom settings and see if it is enabled. Any updates to the system and/or your account on the backend could reset this setting. Open Zoom | Settings | Calendar
How do I use Apple TV in the classroom or study rooms?
You will want to reference Apple's Support page here. Make sure you are on SCU's Eduroam network Select the Apple TV name located in the classroom or study room Mirror your iPhone, iPad, or computer to display.
Do you convert VHS to DVD or to some other modern format?
We will have to refer you to a third party vendor or to Media Services (408-554-4520) for this type of request. Law Technology does not currently do any media conversions.
I need help with the digital signage screens in Charney Hall. Who do I contact?
Please direct your inquiries to Law External Relations group as they handle all digital communications in Charney Hall and can provide you assistance on posting any policies to Charney Hall digital signage monitors. You will want to contact the ...
Study and Conference Room Policy
Please inquire with the Law Library Information Services Desk | lawcirc@scu.edu | 408-554-4072, for available times and reservation requests. If you need help with SCU Room reservations, https://www.scu.edu/rooms , especially issues with your account ...
I'm a law student, and I need to record a guest speaker in a Charney Hall classroom. What do I do?
If you know the Law School event coordinator for that event, then contact that person first so you can get permission from the guest speaker of that event. If the speaker gives the Law School permission to record his/her presentation, then please ...
I'm a student, faculty or staff. Where do I go to check out a handheld or lavalier microphone for a classroom?
The Law Library Circulation desk can provide you with a hand-held microphone and/or lavalier microphone for classrooms only. You will need to show your SCU Access ID in order to check out items at the Law Library Information Services desk. Each ...
I need to make a change to my SCU email address or WorkDay information due to a life event. How do I do that?
If you need to make any changes to your eCampus information or update your SCU email address due to a life event (eg. marriage or divorce), then you will need to: 1. Fill out the appropriate form, https://www.scu.edu/registrar/forms/ 2. Contact the ...
How do I set my notification preferences in Canvas (Camino) as a student?
If you are not receiving certain alerts from your professors about your the course, then review the student guide FAQ on the Canvas Knowledge base below. How do I set my Canvas notification preferences as a student?
I'm having issues with SCU Law Jobs login, who do I contact?
Please stop by the SCU Law Office of Career Management and they can assist you with your SCU Law jobs account. https://law.scu.edu/careers/ Office of Career Management in Charney Hall 115 Office of Career Management Santa Clara University School of ...
Microsoft Office 365 and SCU registered students
If you are a registered SCU student, then you are allowed to install an academic version of Microsoft Office 365 on your personal computer. This special SCU Licensed copy of Microsoft Office 365 will be active until your graduation date. Once you ...
Smart Print printer definitions and what printer releases what types of print jobs
If you have chosen to install the Smart Print client, then it will install two types of print drivers and printer definitions, SmartPrint_BW_Printer SmartPrint_Color_Printer For Windows and Mac, If you select an application like Microsoft Word or any ...
Smart Print printer locations
All things Smart Print can be answered on SCU's main technology Smart Print page here. Specifically, SmartPrint color printers are located: Smart Print Locations on campus and in Charney Hall. Black & White / Color Printout Pricing: Price per page ...
SCU Guest Smart Print Printing
SCU Guest SmartPrint Printing Launch our Guest Smart Print login windows from https://sp2.scu.edu/MyPrintCenter, From the Guest User login page, click on "I am a guest" Enter your "personal information" and when done, click on "Create" Log into "My ...
Smart Print "insufficient funds" warning
If you are a Law faculty, staff and student, then you should have a credit of 40 USD every semester on your Smart Print printer accouont. Some accounts will show 80 USD as both semesters will be credited. However, if you see no funds and get the ...
Smart Print printing options for the Windows OS
Regardless of your operating system, if you plan to print on campus using Smart Print pay-for-print system, then you need to be connected/authenticated to Eduroam; have Clearpass OnGuard installed; and have an SCU approved anti-virus software. If you ...
Smart Print printing options for the Mac OS
Regardless of your operating system, if you plan to print on campus using Smart Print pay-for-print system, then you need to be connected/authenticated to Eduroam; have Clearpass OnGuard installed; and have an SCU approved anti-virus software. If you ...
If I need information on anything related to the Law Library, who do I contact?
General Inquiries and starting point. You will need to contact the Library Services Desk | lawcirc@scu.edu | 408-554-4072 Other inquiries, then check their Law Library page, https://law.scu.edu/library/
How do I get help with Simplicity or if I have an issue with the Simplicity web page?
Simplicity is a third party vendor so if you need help with your Simplicity account or the website itself, contact the Law School Office of Career Management first to have them escalate the your inquiry to Simplicity Support. Also, if you wish to ...
AVG causes Examplify install to show "invalid system configuration."
You opt to uninstall AVG anti-virus and use the approved antivirus software provided by Santa Clara University IT. Please review the link here. You will want to check out the section marked :SentinelOne for Student Computers or Personally Owned ...
In Google Mail, how do I add a logo to my outgoing signature?
Make sure you in your Google Email inbox, then click on the settings (gear icon) and then see all settings. Under the General tab, scroll down until you see the signature editing area. Add, delete, or modify any text to your signature area. When you ...
How to access new SCU WiFi network: Eduroam
Select "eduroam" from the list of Wifi networks Enter your SCU email address and your password (MySCU, SCU email, camino, etc.) Accept the certificate If prompted, enter your local profile password Test your Internet access For Android and iPhone, ...